'If Only Someone Had Told Me ... ': A Review of the Care of Patients Dying in Hospital
Clinical Medicine 2003 March-April; 3(2): 149-152
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"All the Services Were Excellent. It Is When the Human Element Comes in That Things Go Wrong": Dissatisfaction With Hospital Care in the Last Year of Life Rogers, Angie; Karlsen, Saffron; Addington-Hall, Julia (2000-04)