"How Can They Act Like That? " Clinicians and Patients as Characters in Each Other's Stories
Frank, Arthur W.
Hastings Center Report 2002 November-December; 32(6): 14-22
When clinician-patient relationships go wrong, the problem may not be merely that one person is knowingly mistreating the other. More likely, they are caught up in different stories, and animated by different moral visions. The first task in working toward a better relationship is for each to see the point of the other's story and grasp the other's vision. The task lies more heavily on the clinician because of the vulnerability of the patient.
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