Voices Unheard: Barriers to Expressing Dissatisfaction to Health Plans
Milbank Quarterly 2002; 80(4): 709-755
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Frumkin, Howard; Gerr, Fredric; Hessl, Stephen M.; Cullen, Mark; Schwartz, Brian; Mitchell, Clifford S.; Weaver, Virginia M.; Pransky, Glenn; Frank, Arthur L.; Balmes, John; LaDou, Joseph; Blanc, Paul; Christiani, David; Kelsey, Karl T.; Kreiss, Kathleen; Rose, Cecile; Fennelly, Kevin; Newman, Lee S.; Mitchell, Frank L.; Rothstein, Mark; Linz, Douglas H.; Forrester, Brian G.; Key, Timothy J.; Broadwell, D. Kim; Gochfeld, Michael; Mahr, Sandra N. (American College of Occupational and Environmental Medicine. Committee on Ethical Practice in Occupational Medicine, 1995-02)
Schlesinger, Mark; Lee, Tae-ku (1993)Over the past several years there has been a striking increase in policy-makers' attention to health care reform. This paper explores whether there has been a corresponding shift in popular attitudes and identifies factors ...