Safety Is My Priority
Nursing management (Harrow, London, England : 1994) 2011 May; 18(2): 39
Delilah Hesling was appointed safety ombudsman at Brighton and Sussex University Hospital NHS Trust last August. Five years ago, the trust was at the centre of a scandal when nurse Margaret Haywood exposed patient neglect by filming undercover for a BBC documentary. Ms Hesling's role is to provide an independent service to foster a transparent, accountable culture that acknowledges failures and acts to prevent any recurrences.
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