Responding to Patient Safety Incidents: The "Seven Pillars"
McDonald, T B
Helmchen, L A
Smith, K M
Chamberlin, W H
Quality & safety in health care 2010 Dec; 19(6): e11
Although acknowledged to be an ethical imperative for providers, disclosure following patient safety incidents remains the exception. The appropriate response to a patient safety incident and the disclosure of medical errors are neither easy nor obvious. An inadequate response to patient harm or an inappropriate disclosure may frustrate practitioners, dent their professional reputation, and alienate patients.
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How Does Routine Disclosure of Medical Error Affect Patients' Propensity to Sue and Their Assessment of Provider Quality? Evidence From Survey Data Helmchen, Lorens A; Richards, Michael R; McDonald, Timothy B (2010-11)Although strongly favored by patients and ethically imperative for providers, the disclosure of medical errors to patients remains rare because providers fear that it will trigger lawsuits and jeopardize their reputation. ...