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    The Effect of Servant Leadership Education and Provision of an Implementation Toolkit on Nurse Manager Engagement Initiatives with Staff

    Cover for The Effect of Servant Leadership Education and Provision of an Implementation Toolkit on Nurse Manager Engagement Initiatives with Staff
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    View/Open: Barry_georgetown_0076D_14725.pdf (709kB) Bookview

    Creator
    Barry, Kathleen Joyce
    Advisor
    Slota, Margaret
    ORCID
    0000-0002-8888-3607
    Abstract
    A review of the literature demonstrated that nurse managers are the vital link between senior management and staff nurses as the providers of care and have a pivotal role in creating an organizational culture of engaged employees. Transformational leadership has demonstrated value in having a positive impact on staff engagement compared to transactional and laisse-faire. However, research is limited regarding the impact of Servant Leadership practices by nurse managers and the engagement initiatives implemented with their staff. A pilot study with 60 nurse managers in an academic medical center was conducted to evaluate changes in Servant Leadership (SL) self-reported practices and measure implementation of staff engagement initiatives following education. The intervention included training on SL and evidence-based staff engagement initiatives with a toolkit for implementation followed with weekly coaching sessions for ten weeks. A SL self-assessment survey on leadership practices and staff engagement initiatives was administered pre-intervention and repeated twelve weeks post-intervention. A paired t-test was used to detect statistical differences between the means of nurse managers' behaviors and practices and differences in pre and post-project implementation of staff engagement initiatives. The post-project end of the survey resulted in a 35% response rate. The majority of nurse managers identified a positive connection between the model of Servant Leadership and their role as a leader. Nurse managers identified focusing on the Servant Leadership practices of accountability and empowerment as the two highest-rated practices. Following the education, nurse managers implemented a total of twenty-four staff engagement initiatives as a result of this project and 100% found the implementation toolkit helpful.
     
    The pilot evaluation supports expanding this pilot program within the health care system with a larger population of nurse managers.
     
    Description
    D.N.P.
    Permanent Link
    http://hdl.handle.net/10822/1060547
    Date Published
    2020
    Subject
    Nurse Manager; Servant Leadership; Staff Engagement; Nursing; Nursing;
    Type
    thesis
    Publisher
    Georgetown University
    Extent
    64 leaves
    Collections
    • Graduate Theses and Dissertations - Nursing and Health Studies
    Metadata
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    Georgetown University Seal
    ©2009 - 2022 Georgetown University Library
    37th & O Streets NW
    Washington DC 20057-1174
    202.687.7385
    digitalscholarship@georgetown.edu
    Accessibility