The Effect of Servant Leadership Education and Provision of an Implementation Toolkit on Nurse Manager Engagement Initiatives with Staff
Abstract
A review of the literature demonstrated that nurse managers are the vital link between senior management and staff nurses as the providers of care and have a pivotal role in creating an organizational culture of engaged employees. Transformational leadership has demonstrated value in having a positive impact on staff engagement compared to transactional and laisse-faire. However, research is limited regarding the impact of Servant Leadership practices by nurse managers and the engagement initiatives implemented with their staff. A pilot study with 60 nurse managers in an academic medical center was conducted to evaluate changes in Servant Leadership (SL) self-reported practices and measure implementation of staff engagement initiatives following education. The intervention included training on SL and evidence-based staff engagement initiatives with a toolkit for implementation followed with weekly coaching sessions for ten weeks. A SL self-assessment survey on leadership practices and staff engagement initiatives was administered pre-intervention and repeated twelve weeks post-intervention. A paired t-test was used to detect statistical differences between the means of nurse managers' behaviors and practices and differences in pre and post-project implementation of staff engagement initiatives. The post-project end of the survey resulted in a 35% response rate. The majority of nurse managers identified a positive connection between the model of Servant Leadership and their role as a leader. Nurse managers identified focusing on the Servant Leadership practices of accountability and empowerment as the two highest-rated practices. Following the education, nurse managers implemented a total of twenty-four staff engagement initiatives as a result of this project and 100% found the implementation toolkit helpful.
The pilot evaluation supports expanding this pilot program within the health care system with a larger population of nurse managers.
Description
D.N.P.
Permanent Link
http://hdl.handle.net/10822/1060547Date Published
2020Subject
Type
Publisher
Georgetown University
Extent
64 leaves
Metadata
Show full item recordRelated items
Showing items related by title, author, creator and subject.
-
The Effect of Ballot Initiatives on Voter Engagement: Do Ballot Initiatives Affect Whether Voters Care About the Partisan Outcome of Congressional Elections?
Richardson, Karoline (Georgetown University, 2012)While ballot initiatives have existed in the United States since the Progressive Era, their popularity has risen in the past few decades as more initiatives qualify to be placed on the ballot. Numerous studies have examined ...