BUILDING A WINNING TEAM: THE EFFICIENCY, SOCIAL RESPONSIBILITY AND ETHICS OF HUMAN CAPITAL MANAGEMENT & VALUES IN BUSINESS
Mitchell, Renita Dolores
Because most Americans have to work in order to maintain a basic standard of living, coming to work should be a more pleasurable, productive, and positive social experience. Without "good" employees, the functionality of an organization is not optimized: low job performance due to job dissatisfaction, customer complaints, and high employee turnover, just to name a few. Yet, there seems to be a growing breed of "new management," whose only focus is to "get the job done" without any consideration for their employees. Along with this tunnel focus perspective, and adversarial actions such as bullying, disparate treatment and harassment are often encountered. If management's behavior is this self-centered and self-serving, how does it affect the culture of the working environment? Can this lead to an organizational demise? How does this type of behavior affect the employee morale, employee confidence and the psyche of the employee?The purpose of this research is to explore the impact that the unethical behavior of management has on the functionality and culture of an organization.
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