Ethical Considerations of Giving Patients Choices
Smith, Jackie A.
Hospital Topics. 1994 Summer; 72(3): 15-20.
Customer service is becoming the watchword if companies are to remain competitive. This direction toward customer service has promoted the development of patient-centered services in the healthcare industry. However, creating these services is not easy. This article discusses the application of ethical principles in designing a patient-centered approach from the experience of a university hospital. It addresses some of the issues that a hospital must consider while working to become more user friendly for its "customers": its patients and their family members and visitors.
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Smith, Thomas J.; Bodurtha, Joann N. (1995-09)BACKGROUND: Oncologists face ethical dilemmas every day in deciding about choice of treatment, continuation of treatments, events near the end of life, conflicts of interest, and risk management. Yet, many oncologists ...