Continuous Improvement as an Ideal in Health Care
Berwick, Donald M.
NEW ENGLAND JOURNAL OF MEDICINE 320(1): 53-56, 5 January 1989
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Performance Improvement in Health Care Organizations: Variability in Clinical Systems: Applying Modern Quality Control Methods to Health Care Banks; Naomi J.; Palmer, R. Heather; Berwick, Donald M.; Plsek, Paul (1995-08)