Elevator Talk: Observational Study of Inappropriate Comments in a Public Space
Ubel, Peter A.
Zell, Margaret M.
Miller, David J.
Fischer, Gary S.
Arnold, Robert M.
American Journal of Medicine 1995 August; 99(2): 190-194
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Ubel, Peter A.; Zell, Margaret M.; Miller, David J.; Fischer, Gary S.; Peters-Stefani, Darien; Arnold, Robert M. (1995-08)OBJECTIVES: We conducted a study to determine the type and frequency of inappropriate comments made by hospital employees while riding hospital elevators. METHODS: Four observers rode in elevators at five hospitals, listening ...
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