Quality of Care Through the Patient's Eyes
Delbanco, Thomas L.
BMJ: British Medical Journal 1996 October 5; 313(7061): 832- 833
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Covinsky, Kenneth E.; Bates, Carol K.; Davis, Roger B.; Delbanco, Thomas L. (1996-12)PURPOSE: Patients' reports about their care, including reports about specific physician behaviors, are increasingly being used to assess quality of care. The authors surveyed physicians in an academic environment about ...