Process-Based Measures of Quality: The Need for Detailed Clinical Data in Large Health Care Databases
Palmer, R. Heather
Annals of Internal Medicine 1997 October 15; 127(8, Part 2): 733-738
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Performance Improvement in Health Care Organizations: Variability in Clinical Systems: Applying Modern Quality Control Methods to Health Care Banks; Naomi J.; Palmer, R. Heather; Berwick, Donald M.; Plsek, Paul (1995-08)