Physicians as Leaders in the Improvement of Health Care Systems
Reinertson, James L.
Annals of Internal Medicine 1998 May 15; 128(10): 833-838
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Performance Improvement in Health Care Organizations: Variability in Clinical Systems: Applying Modern Quality Control Methods to Health Care Banks; Naomi J.; Palmer, R. Heather; Berwick, Donald M.; Plsek, Paul (1995-08)