Cooperation: The Foundation of Improvement
Clemmer, Terry P.
Spuhler, Vicki J.
Berwick, Donald M.
Nolan, Thomas W.
Annals of Internal Medicine 1998 June 15; 128(12): 1004-1009
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Lynn, Joanne; Nolan, Kevin; Kabcenell, Andrea; Weissman, David; Milne, Casey; Berwick, Donald M. (2002-07-16)Most people in developed countries will live with a serious, eventually fatal, chronic condition for months or years before dying; yet, the delivery of health care services has only just recently begun adapting to this ...