Responses of HMO Medical Directors to Trust Building in Managed Care
Milbank Quarterly 1999 ; 77(3): 283-303
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Mechanic, David; Schlesinger, Mark (1996-06-05)Social trust in health care organizations and interpersonal trust in physicians may be mutually supportive, but they also diverge in important ways. The success of medical care depends most importantly on patients' trust that ...