East-to-Read Consumer Communications: A Missing Link in Medicaid Managed Care
Journal of Health Politics, Policy and Law 1999 February; 24(1): 1-26
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Root, Jane; Stableford, Sue (1999-02)Effective consumer communication is key to successfully moving Medicaid recipients into managed care systems and realizing the promised cost savings from the upheaval. Yet, little attention has been paid to educating these ...