Defining and Improving Health Care Quality
Early, Gerald L.
Roberts, Shauna R.
Golden, William E.
Chassin, Mark R.
JAMA: The Journal of the American Medical Association 1999 March 17; 281(11): 984-985
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Measuring the Quality of Health Care: A Statement by the National Roundtable on Health Care Quality Donaldson, Molla S. (Institute of Medicine [IOM] (United States). Division of Health Care Services, 1999)